Return & Refund Policy

Please take note that:

After your order is shipped out, you can expect to receive your order within the following time frame:

  • In Metro areas: 1 - 6 working days (except Sunday and holidays)
  • In Non-Metro areas: 3 - 10 working days (except Sunday and holidays)

Overseas delivery may take between 5-20  business days depending on your location. If you are unsure, please drop us an email first to get an exact quote.

 

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MyZeppelinLeather will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 days after the confirmation.

Please return your purchase to the following address:

Halo Inspirations Sdn Bhd
Lot UGF-10, Bangsar Village 2,Jalan Telawi Satu
Kuala Lumpur, Malaysia 59100

Please contact us at mail.myzeppelinleather@commerce.asia or +60 11-21605181 if you have any questions or doubts